Privacy Policy

Updated July 18th, 2024

Your privacy is of the utmost importance to us. This Privacy Policy explains how Zoul.app ("Zoul," "we," or "us") collect, use, and disclose information about you when you access or use our websites, mobile applications, and other online products and services (collectively the “Services”), and when you contact our administrative team, engage with us on social media, or otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the policy, and in some cases, we may provide you with additional notice.

Collection of Information

Information You Provide to Us

We may collect information when you register for an account, participate in interactive features (like submitting a meditation rating or completing a check-in), fill out a form or a survey, participate in a contest or promotion, make a purchase, communicate with us via social media sites, request customer support, or otherwise interact with us. The information you provide may include:

Information We Collect When You Use the Services or Interact with Us

When you use the Services or interact with us, we collect the following information about you:

Information We Infer or Generate When You Use the Services

When you use the Services, we infer or generate the following information about you:

Information We Collect from Other Sources

We may also obtain information about you from other sources, including:

Use of Information

We use the information we collect as follows:

Disclosures of Information

We may disclose information about you as follows and as otherwise described in this Privacy Policy or at the time of collection:

We may also disclose aggregated or other information not subject to obligations under the data protection laws of your jurisdiction with third parties.

Advertising and Analytics Services Provided by Others

We allow others to provide analytics services and serve advertisements on our behalf across the web and other online services. These entities use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and online services, including your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. Zoul and others may use this information to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your online activity. Some of our advertising partners enable us to convert your email address or phone number into an identifier to show ads that are more relevant to you on other platforms.

Depending on where you are located, you can disable cookies used for advertising purposes through our Cookie Preferences Manager. Or for more information about interest-based ads, including to use ad industry tools to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices (if you are in the EU, please visit www.youronlinechoices.eu). Your mobile device should also include a feature that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes

Data Transfer

Zoul is based in the United Kingdom and has operations there and in other countries. As a result, we and our service providers process information in countries which may not provide equivalent levels of data protection as your home jurisdiction. Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law, such as by obtaining your consent, relying on the European Commission’s adequacy decisions, or executing Standard Contractual Clauses. Where relevant, you may request a copy of these Standard Contractual Clauses by emailing us at [email protected].

Privacy Rights

You may update certain account information (such as your password, name, and email address) by logging into your account or contacting us through our email at [email protected].

Regardless of your location but subject to certain limits and conditions provided under law, you have the right to request to:

Where relevant, you also have the right to limit sensitive personal data processing or opt out of profiling for decisions that produce legal or similarly significant effects. However, Zoul does not currently engage in processing that gives rise to those opt-out rights. If you request to delete your information, please note that we retain certain information when required or permitted by law.

Verification

Where appropriate under applicable law, such as with respect to requests to know, correct, or delete, we may verify your request by asking you to provide information that matches information we have on file.

You may designate an authorized agent to exercise any of the rights set out in this Privacy Policy on your behalf. Authorized agents should submit requests through the same channels, but we may require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.

Appeals

If we deny your request, you may appeal our decision by emailing [email protected].

Other Choices

Promotional Communications

You may opt out of receiving promotional emails from Zoul by following the instructions in those emails or by logging into your account and managing your contact preferences. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Mobile Push Notifications/Alerts

With your consent, we send promotional and other push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Information for Individuals in EEA, Switzerland, and UK

The sections below apply to you if you use the Services while in the European Economic Area, Switzerland, or the United Kingdom (collectively “Europe”). Zoul is the data controller for personal data governed by this Privacy Policy.

Data Retention

We retain personal data for no longer than is necessary for the purposes for which it is processed unless applicable law requires storage for a longer period of time.

Data Subject Requests

Subject to certain limits and conditions provided under law, in addition to the rights described under the Privacy Rights section above, you have the right to:

Please see this directory for contact details: https://edpb.europa.eu/about-edpb/board/members_en. If you are in Switzerland, please visit this FDPIC site for contact details: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html. If you are in the United Kingdom, please see this site for contact details: https://ico.org.uk/global/contact-us/.

If you would like to exercise any of these rights and can't do so directly via the Services or your device, you may contact us as indicated below.

Contact Us

If you have any questions about this Privacy Policy, please contact Zoul by email at [email protected].